Terms of Service

These Terms of Service (“Terms”) govern access to and use of the velunite.com platform (the “Platform”), operated by Velunite (“Velunite”, “we”). By registering or using the Platform, you fully accept these Terms. If you do not accept them, you must not use the Platform.

Velunite is a platform for cyclists that lets you create and share routes, organise and join group rides and events, communicate with other users, and purchase merchandise, event tickets and club subscriptions. Some features may be added, modified or removed over time.

Using certain features requires creating an account with true and up-to-date information. You are responsible for keeping your credentials confidential and for all activity on your account. Use of the Platform is permitted for users aged 16 and over; minors must obtain the consent of a parent or guardian.

Routes, photos, messages and other content you upload (“User Content”) remain your property. By uploading it, you grant Velunite a non-exclusive, royalty-free, worldwide licence to host, display and distribute it to other users as part of operating the Platform. You are responsible for the lawfulness of your User Content and warrant that you hold the necessary rights to share it.

You may not upload unlawful or defamatory content, or content that infringes third-party rights or applicable law. We reserve the right to remove content that violates these Terms.

You agree to use the Platform in compliance with the law and these Terms, and in particular not to:

• Harass, threaten or discriminate against other users
• Distribute spam, malware or misleading content
• Attempt unauthorised access to other users' systems or data
• Use the Platform for unauthorised commercial purposes

Purchases made on the Platform (merchandise, event tickets, club subscriptions) are governed by the specific conditions shown at checkout and by applicable EU consumer protection law for EU-resident consumers.

• Prices and payment: prices are shown on the Platform at the time of order, inclusive of VAT where applicable. Payment is processed through the payment providers indicated at checkout
• Right of withdrawal: for goods purchases (merchandise), you have the right to withdraw within 14 days of receipt under Directive 2011/83/EU, subject to statutory exceptions (e.g. personalised goods)
• Events and ticketing: under EU consumer law, the right of withdrawal does not apply to leisure services if the contract provides for a specific date or period of performance (e.g. a ticket for an event with a fixed date)
• Club subscriptions: renewal, duration and cancellation terms are shown at the time of subscription; you may cancel at any time, effective from the next billing period unless stated otherwise

The Velunite trademark, logo, software and editorial content of the Platform (excluding User Content) belong to Velunite or its licensors and are protected by copyright and industrial property law. Unauthorised reproduction is prohibited.

Cycling and participation in rides or events carry inherent risks to personal safety. By using the Platform to organise or join rides and events, you acknowledge these risks and agree to follow traffic laws, use appropriate safety equipment, and assess your own physical fitness before participating. Velunite is not liable for injuries, damages or accidents occurring during activities organised by users through the Platform, except where directly caused by Velunite's wilful misconduct or gross negligence.

To the maximum extent permitted by applicable law, Velunite provides the Platform “as is” and does not warrant it will be error-free or uninterrupted. Velunite is not liable for indirect damages arising from use of the Platform. Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for wilful misconduct or gross negligence, or for death or personal injury caused by negligence.

You may close your account at any time from your profile settings or by contacting us. We reserve the right to suspend or terminate access to the Platform in case of a breach of these Terms, with notice where reasonably possible.

We may modify the Platform and these Terms. Material changes will be communicated to you with reasonable notice by email or an in-app notice. Continued use of the Platform after changes take effect constitutes acceptance of them.

These Terms are governed by Italian law. If you are a consumer resident in the EU, you retain the benefit of any mandatory consumer-protection provisions of the law of your country of residence. For any dispute, if you are a consumer, the courts of your place of residence or domicile will have jurisdiction where required by applicable law.

If you are an EU-resident consumer, you may use the EU Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.

For any question about these Terms: privacy@velunite.com